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FAQ

FAQ – Thermopoc

  1. Is the website safe for payment?

Our website complies with industry standards through SSL (Secure Socket Layer) encryption, meaning personal information such as your name, address and password (if you have an account) are encrypted before they are transferred from your computer to our website). 

  1. What is Thermopoc?

Thermopoc is the solution for maintain battery on your phone while outdoors. It is a down-filled pouch, fitting all phone models. With a strap and locker you can close it to keep the battery lasting longer in the cold. It is equipped with a carabiner for attaching your belt or bag. In the innerpocket you can keep valuables. 

  1. Does Thermopoc really works in the cold?

Yes, it works! It isolates and protect your phone and prolong battery time when outdoors. Tens of thousands of consumers have bought the product and give us massive positive feedback.

  1. What is RDS certification?

The Responsible Down Standard safeguards the welfare of the animals that provide down and feather to our products. The RDS standard is an independent, voluntary global standard, which means that companies can choose to certify their products to the RDS, even if there is no legislation requiring them to do so. 

  1. How to contact Customer Service?

Please send an email to: post@bynorwegians.no. We will answer you as soon as possible.